Refund policy

RETURN AND REFUND POLICY

Crowd Raised is a brand by Wheels Entertainment. Our products are made to order specifically for each customer.

RETURNS AND EXCHANGES

We do not accept returns or exchanges for a change of mind, incorrect size selection, or incorrect color selection. Please review each product’s description, size chart, color, and order details carefully before completing your purchase.

This does not affect your rights if an item arrives damaged, defective, misprinted, or different from what you ordered.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your items when they arrive. If you notice damage, a defect, a printing issue, or an incorrect item, contact crowdraised@wheelsentertainment.net as soon as possible and within 30 days of delivery.

Include:

• Your order number.
• A description of the issue.
• Clear photographs showing the item and the problem.
• Photographs of the packaging if it arrived damaged.

Once we confirm the issue, we will arrange an appropriate resolution at no additional cost to you. This may include a replacement or refund, depending on the circumstances and applicable consumer rights.

Please keep the item and packaging until we provide instructions. Do not mail anything back without contacting us first. In many cases, a damaged or defective item will not need to be returned. If we require a return for a confirmed issue, we will provide instructions and cover the return shipping cost.

ORDER CANCELLATIONS AND CHANGES

Orders may enter production shortly after they are placed. If you need to cancel an order or change its details, email crowdraised@wheelsentertainment.net immediately and include your order number.

We will do our best to help, but cancellations and changes are not guaranteed. Once production begins, we generally cannot cancel or modify the order.

If a cancellation is confirmed before production, we will refund the canceled order to the original payment method.

INCORRECT OR INCOMPLETE ADDRESSES

Please check your shipping address carefully before placing your order. If you notice an error, contact us immediately. Address changes may not be possible once an order is being processed or has shipped.

If an order cannot be delivered because the address provided at checkout was incorrect or incomplete, additional production or shipping charges may apply. We will explain any charges before arranging a replacement or reshipment.

REFUNDS

We will notify you when a refund is approved and issued. Approved refunds will be sent to the original payment method. The time it takes for the funds to appear depends on your bank or payment provider.

For a fully refunded order canceled before production, the refund includes the original shipping charge and applicable taxes. For an individual refunded item, we will confirm the refund amount, including applicable taxes and any shipping charges being refunded.

LOST OR DELAYED PACKAGES

If your order is significantly delayed, or tracking shows it was delivered but you cannot locate it, contact crowdraised@wheelsentertainment.net with your order number.

If tracking shows delivery, please also check with household members, neighbors, and the carrier. We will help investigate and determine the appropriate next steps.

Crowd Raised by Wheels Entertainment
Email: crowdraised@wheelsentertainment.net
Website: wearcrowdraised.com

Nothing in this policy limits any consumer rights or remedies that cannot be excluded under applicable law.